All products ordered from NaturalK9Supplies.com come with a 100% SATISFACTION GUARANTEE. If for any reason you are not completely happy with your purchase, let us know and we will give you a full refund of the item's purchase price. You must notify us with your dissatisfaction within 48 hours of receiving your order, otherwise we will not be able to accomodate your request.

Fine Print: If you choose to abuse this policy - we may choose to stop doing business with you. Our intent is to provide excellent service and overall goodwill to you and your pooch - our valued customers.

All returns must be shipped to NaturalK9Supplies.com by FedEx ground, UPS ground, or USPS. Please contact us in advance of items to be returned. Returns should be sent to:

6400 South Dixie Highway #2
Miami, FL 33146

A credit will be issued to your charge account within 24 hours of receipt of the returned goods.